Threads are conversations you have with @aptiblebot and your team in Slack.

You don’t have to start an Incident to ask @aptiblebot questions—all of the context, logs, metrics, and tools are available to you at any time.

Starting a Thread

You can ask @aptiblebot questions in any new or existing Slack thread, as long as you have invited it to that channel. If you ask it a question in an existing Slack thread, Aptible AI will look at the entire conversation history of that thread, including any automated alerts or notifications, when providing an answer.

You can learn more about chatting with @aptiblebot in Interacting with Aptible AI

Threads and Incidents

You can start tracking an Incident any time in a conversation by saying something like:

@aptiblebot start an incident

Example Incident Workflow

You might get an automated Slack alert from an observability tool saying that your app is experiencing high error rates. Start by asking @aptiblebot to pull the most recent logs for that app, to provide CPU and memory usage metrics, custom internal tools or any other data that might help you understand what is happening.

After reviewing the data, you might determine that customers are being affected and you would then tell @aptiblebot to start an Incident.

Starting an Incident will track the tools and references used, the time it took to fix the Incident, and the root causes.

Threads in the Dashboard

Every time a Thread is started with @aptiblebot, it is tracked in the dashboard under the Threads tab:

For each Thread, you can see the entire conversation history, including:

  • The thought process, integration and tool calls, and responses made by Aptible AI
  • The participants from your team
  • The documents, code, previous conversations, or any other links referenced by your team or Aptible AI

These references are used to generate the Insights dashboard.